Grow, Your, Brand!

Return Policy

PLEASE NOTE: There are no returns on orders that use the web editor tool. All custom orders are final as we cannot accept returns on items that have been customized.

Any label or item that has beeen customized is not eligible for return.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

How do I return my product?

Contact us at [email protected] to inquire about a replacement. We will not except any shipped returns. Send a photo or video of the damaged product and receive the same product replaced at zero cost.

I received the wrong product

If you feel that you have received the wrong product, please contact customer service within 24 hours of receiving the product.

What is your return policy?

Contact us at [email protected] to inquire about a replacement. We will not except any shipped returns. Send a photo or video of the damaged product.

Please provide the following to inquire about an exchange:

Order Number

Full Name

Email Address

Shipping Address

Picture or Video of the damaged product

Detailed description of the issue that you are having.

Shipping

When will my order ship?

Please see each individual item page for more information on the availability of each item. You will receive a shipment/order confirmation when your order has shipped.

Do you ship to my country?

During checkout we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. Shipping outside of the continental United States could incur shipping cost.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Thank You!

We will respond to any inquiries ASAP and stand by all Custom 420 sales. We pride ourselves on our customer service and will do everything in our power to get any issues that you might have solved in a timely fashion.

-The Custom 420 Supply Team